dbtk1 Privacy Policy

dbtk1 ("we", "our", or "platform") provides a reliable online betting and casino service for users in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the protection of their personal information.

This Privacy Policy ("Policy") applies to the dbtk1.cam website and all associated services. This Policy describes what information we collect, why we collect it, how we use it, and what your rights are. By using our platform, you are considered to have accepted the terms of this Policy.

This Policy may be updated from time to time. In the case of any significant changes, we will notify you by email or through a notice on the platform. If you continue using the platform after changes are made, you will be considered to have accepted the new Policy. We therefore encourage you to review this Policy regularly.

We collect various types of information when you open an account and use services on dbtk1. This information helps us provide you with the best service and ensure the security of the platform.

a) Information You Provide Directly

Information you provide yourself during registration and account management:

• Full name and date of birth (for age verification — users must be 21 years of age or older)
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Residential address
• Payment information (bKash number, Nagad number, Rocket number)
• Your chosen password (stored in encrypted form)

b) Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Time of access and use of the platform, and session information
• Which pages were visited and which links were clicked
• Gaming history and transaction records
• Information obtained through cookies and similar tracking technologies

c) Verification Documents

During the account verification process (KYC), we may collect copies of your national ID card, passport, or driving licence, as well as utility bills or bank statements as proof of address. These documents are stored with the highest level of security.

We use the information we collect only for the purposes listed below. We never use your information for irrelevant or unauthorised purposes.

• Account Management: To create, verify, and manage your dbtk1 account.
• Service Delivery: To operate betting, gaming, and other platform services without interruption.
• Transaction Processing: To complete deposit and withdrawal processes via bKash, Nagad, and Rocket.
• Security and Fraud Prevention: To maintain platform security and detect unauthorised activity.
• Customer Support: To respond to any issues or questions you have, providing assistance via 24/7 live chat and email.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: For analysis and research to further improve the user experience.
• Responsible Gaming: To identify patterns of excessive gaming and ensure responsible gaming practices.
• Communications: To send important policy updates or account-related notifications.

dbtk1 never sells your personal information or shares it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

a) Service Provider Partners

We share only service-related information with selected third-party service providers for payment processing (bKash, Nagad, Rocket), technology infrastructure, and customer service. These partners are contractually bound to comply with our privacy policy.

b) Legal Requirements

If it is necessary to disclose information due to a court order, government directive, or the requirements of applicable law, we may do so. In such circumstances, we will seek legal advice and disclose only the minimum information required.

c) Fraud and Security

Information may be shared with relevant authorities to prevent and investigate fraud, money laundering, or other illegal activity.

d) Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such cases, we will provide advance notice, and the new operator will also be bound to comply with this Privacy Policy.

Cookies and similar technologies are used on the dbtk1 website to improve your experience. A cookie is a small data file stored in your browser.

Types of Cookies

• Essential Cookies: These cookies are necessary to maintain login sessions and ensure security. They cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which parts of the platform are used most — this helps improve the service.
• Performance Cookies: To identify page loading speed and errors.

You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may disrupt some important functions of the platform.

To protect your information, dbtk1 applies industry-standard technical and organisational security measures. Our security framework consists of the following elements:

• SSL Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Access Controls: Only authorised staff can access specific information.
• Firewall and Monitoring: Our server infrastructure is under continuous surveillance.
• Regular Security Audits: Regular security assessments are conducted by third-party experts.
• Two-Factor Authentication: Additional verification applies for account access and large transactions.

However, no organisation can guarantee complete security on the internet. We therefore encourage users to remain vigilant in protecting their own accounts — such as using strong passwords and not sharing login details with others.

We retain your information only for as long as it is necessary or required by law. Information is retained according to the following policy:

• Account Information: While the account is active and for a specified period after account closure as required by law.
• Transaction Records: Retained for the long term in accordance with financial regulations.
• KYC Documents: For the legally required period after account verification.
• Communication Records: Customer service correspondence is retained for a limited period.
• Log Data: For a specified period for security and technical troubleshooting purposes.

Even after a request to permanently delete an account, some information may be retained for a specified period due to legal obligations. Once that period has passed, the information will be permanently deleted.

As a dbtk1 user, you have the following rights over your personal information. Contact us to exercise any of these rights.

dbtk1 strictly provides services only to individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

Every user is required to verify their age during registration. If we become aware that a user is under 21, their account will be closed immediately and their stored information will be deleted.

If you become aware that a minor is using dbtk1, please contact us. We will take the matter extremely seriously and act accordingly.

dbtk1 reserves the right to amend this Privacy Policy as needed. In the event of any significant changes, we will notify you in the following ways:

• By sending a notification to your registered email address.
• By displaying a special message when you log in to the platform.
• By updating the "Last Updated" date at the top of this page.

If you continue using dbtk1 after changes are made, it will be assumed that you have accepted the new Policy. If you do not agree with the new Policy, you have the option to close your account.

We recommend that you review this Policy regularly to stay informed of the latest updates.

If you have any questions, comments, or concerns about this Privacy Policy, or if you wish to exercise any rights regarding your information, you can reach us through any of the following ways: